Steve Parish Publishing

SECURITY

Note: the words "we" "our" and "us" in this document relate to Steve Parish Publishing Pty Ltd, its officers and employees. The word "you" relates to the user of the site.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to change the listed information.

LINKS

This website may contain links to linked websites. Those links are provided for convenience only and may not remain current or be maintained.

Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites.

Unless otherwise stated the linked websites are not under our control and we are not responsible for the contents of any linked website. You link to any such website at your own risk.

COPYRIGHT NOTICE

The copyright and other intellectual property rights in the material that is the subject of this site are protected by the copyright laws in force in Australia and abroad, and will be vigorously defended by Steve Parish Publishing Pty Ltd.

Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not in any way adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or use in any way not prescribed by this website, any information product services obtained from any part of this website without our written permission.

PRIVACY

We value highly the strong relationship we have with our customers. Often these relationships have been built up over many years. Any data we collect or may collect in the future will be handled sensitively and securely and with proper regard for privacy. We fully support the Australian National Privacy Principles launched in December 2001 by the Federal Privacy Commissioner. These principles have been incorporated in our Privacy Policy which is set out below.

We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business. We therefore maintain the name, postal and email addresses and telephone number. We will never ask you to answer any intrusive personal questions.

The information you provide to us is used for measuring customer interest in our products.

You may provide us with your email address. We will only ever use your email address so that we can (a) contact you about an order or answer a query, or (b) send you special offers from time to time if you've opted to receive our newsletter. Your email address is private and we will never sell or give it to third parties.

Any personal information that you give us is private. We will never release personal information to persons or entities without your explicit consent. Exceptions to this are (a) where we are required by law to disclose certain information; (b) if you have ordered a product from us that requires personalisation, or delivery to you by an external company; (c) you are a member of a reward or other club and your order must be verified so that you will receive your reward/benefit.

As part of the National Privacy Principles, customers can advise us at any time if they (a) do not wish to receive information from reputable companies, or if they (b) no longer wish to receive product information from us.

Customers can advise us of either of the above by fax (61 7 3278 6311) or mail (PO Box 1058, Archerfield, Qld, 4108 Australia). If a customer advises us that they no longer wish to receive product information from Steve Parish Publishing Pty Ltd, we will ensure their name is also never passed to reputable companies with product offers.

We have strict agreements with all other organisations that provide us with support services to protect your privacy. These organisations are all compliant with the National Privacy Principles. Only authorised employees who are trained in the proper handling of customer information have access to that information.

A customer may request to see the details we maintain on them in our customer file by forwarding a signed written request to us.

Customers can advise us if any of their information requires updating.

We make use of "cookies" to make our website perform better. A "cookie" is a feature built into your browser that assigns you a "user ID". Cookies are used to follow the pattern of movements of web users. Cookies let us know which pages on our website are visited, in what order and how often. By themselves, cookies can't be used to discover your identity - they merely identify your computer to our servers when you visit us. Cookies only provide us aggregate statistical data, and are not used to record any personal information such as your name, address or e-mail address. If you are unhappy about having a cookie assigned to you, you can set your browser to refuse cookies.

We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. Transmissions sent to or from us are routinely monitored for quality control and systems administration.

More information on privacy legislation is available from the Federal Privacy Commissioner

COOKIES

We use session cookies and permanent cookies.

Session Cookies

Session cookies track your progress while you are browsing and/or shopping, and expire when you quit your browser.

Permanent Cookies

To enable us to recognise each time your browser visits the Steve Parish Publishing Pty Ltd site it downloads a cookie onto your hard drive.

We may use this information to build up a consumer profile about you, which may allow it to tailor marketing material which may be of interest to you. As with all of your personal information, we would not provide this to third parties without your consent, except where such disclosure is permitted under the Privacy Act 1988